As hotel performance begins to decelerate, hoteliers must anticipate the challenges that lie ahead.
As the clock ticks down to the end of 2013, most of us would agree our industry is back in business. The mood of most people who attended the 19th annual Lodging Conference was upbeat, and many in attendance were optimistic that the momentum we have been gaining will continue to roll into 2014 for lenders, owners and operators.
The hotel will be managed by Colorado-based Greenwood Hospitality Group, which manages 11 hotels, including the Hilton in downtown Harrisburg and the Hilton Garden Inn in Hershey.
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Tom Conran of Greenwood writes article on Hotel check in Experience.
By creating unique experiences with simple service initiatives, hoteliers can make their property the preferred accommodation in town.